Privacy Policy

Bikeano (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from bikeano.shop.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to process orders and improve your shopping experience:

a. Personal Information:
When you make a purchase or create an account, we may collect your name, billing address, shipping address, phone number, and email address.

b. Payment Information:
We collect payment details (such as credit or debit card information) through secure, encrypted payment gateways. Bikeano does not store or access your full payment details.

c. Device and Usage Information:
We may collect information about your browser, device type, IP address, and how you interact with our site. This helps us optimize website performance and improve user experience.

d. Cookies and Tracking Technologies:
We use cookies and similar technologies to analyze site traffic, store preferences, and enhance functionality. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information for the following purposes:

To process, fulfill, and track orders
To communicate with you about your purchases or account
To respond to customer service requests and inquiries
To send marketing emails (only with your consent)
To improve website functionality and product offerings
To comply with legal obligations and prevent fraudulent activity

3. Sharing Your Information

We do not sell or rent your personal information.
We may share limited data only with trusted third parties that help us operate our business, such as:

Payment processors to securely complete transactions
Shipping providers to deliver your orders
Email service providers for order confirmations or updates
Analytics partners to understand site usage and improve performance

All third parties are bound by confidentiality agreements and are only permitted to use your data for the purpose of providing their services to Bikeano.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide customer support, and comply with legal obligations. You may request deletion of your data at any time by contacting us at contact@bikeano.shop.

5. Your Rights

Depending on your location, you may have the following rights:

Access to the personal data we hold about you
Correction of inaccurate or incomplete data
Request for data deletion (“right to be forgotten”)
Objection to processing or withdrawal of consent
Data portability in a commonly used format

To exercise these rights, contact us at contact@bikeano.shop. We will respond within a reasonable timeframe, in accordance with applicable privacy laws.

6. Data Security

Bikeano uses secure SSL encryption and industry-standard security measures to protect your data. While no online system is completely risk-free, we continually update our technology and procedures to maintain a safe shopping environment.

7. Third-Party Links

Our website may contain links to third-party websites. Bikeano is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Bikeano does not knowingly collect personal information from individuals under the age of 13. If we discover that a child has provided us with personal information, we will delete it immediately.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. The latest version will always be available on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Bikeano
Email: contact@bikeano.shop
Address: 1048 Commonwealth Ave, Boston, MA 02215, United States
Phone: (330) 762-5877